Coastal Hotel Group
Since 1987, Coastal Hotel Group has earned a national reputation as an innovator in managing, marketing, and developing distinctive lodging destinations. Led by three distinguished industry veterans with more than eighty years experience, Coastal focuses on relentless, hands-on execution by its core executive team to continually improve asset value for hotel owners. Although this experienced management group has a proven track record among all segments of the industry, its niche is the upscale segment encompassing boutique hotels, urban inns and full-service destination resorts..
Coastal Hotels pioneered the model for operating and marketing a clustered collection of small lodging properties. In Monterey, California, the Inns of Monterey - Hotel Pacific, Spindrift Inn, Monterey Bay Inn, and Victorian Inn - yielded optimal operating efficiencies while preserving and promoting individual hotel identity. With oversight by a seasoned city manager, each property employed a highly-trained, multi-faceted assistant to manage associate productivity and guest relations. Right-size technology tools were used to facilitate revenue management and financial reporting.
In 2005, Starwood Hotels & Resorts Worldwide designated Coastal Hotel Group as one of a few Preferred Management Companies. Coastal is now certified to manage five of Starwood's franchise brands - The Luxury Collection®, Westin®, Le Meridien®, Sheraton®, Four Points by Sheraton® and aloft hotelsTM a vision of W Hotels.
Today, Coastal Hotel Group manages four independent lodging properties - the urban, contemporary Hotel Fifty in Portland, Oregon and destination lodging choice The Resort at The Mountain (Mt. Hood) also in Oregon, the historic landmark boutique Lodge on the Desert in Tucson, Arizona and the quintessentially northwest Cedarbrook Lodge in Seattle, Washington. Each is unique and special, with the common attribute of providing personal attention to the needs, wants and expectations of every guest.
Since 2009 when Coastal Hotel Group assumed management responsibility for Cedarbrook Lodge, Cedarbrook has been recognized #1 in the world Expedia® Insiders' SelectTM 2011, a review-based customer acknowledgement of VALUE.
TripAdvisor's Popularity Index rates Cedarbrook Lodge #1 out of 53,006 hotels in the United States and #2 of 127 hotels in Seattle.
Cedarbrook Lodge also garnered coveted TripAdvisor Traveler's Choice 2011 Awards including:
- #1 Top 25 Hotels in the United States
- #6 Top Ten Hotels for Best Service in the United States
- #17 Top 25 Hotels in the world
- #2 Top Ten Bargain Hotels in the United States
To complement the hotel's acknowledgements, its restaurant and bar also earned high praise from Gayot (a guide to the good life). Copperleaf Restaurant was rated one of Gayot's 2011 Top 10 Seattle Food Rating Restaurants, Seattle Northwest Cuisine Restaurants, Seattle Outdoor Dining Restaurants and Seattle Special Occasion Restaurants.
Lodge on the Desert's accolades include Executive Chef Ryan Clark's win in the June, 2011 Iron Chef Competition in Tucson, AZ. His efforts and those of his culinary team have resulted in a TripAdvisor ranking of #1 of 650 restaurants! Lodge is also rated #7 of 121 hotels and #10 for business in Tucson.
In October, 2011 The Resort at The Mountain received the coveted 2011 Platinum Choice Award from Smart Meetings magazine, the industry's premier resource for meeting professionals.
This prestigious award recognizes excellence in service and amenities among meeting facilities in the Western U.S., Canada and Mexico. Out of thousands of qualified properties, only 100 are chosen.
The Resort earned this recognition by providing the best in ambience, amenities, facility quality, guest services, meeting space, restaurant and dining facilities, staff attitude, technical support and recreational activities. Awards are chosen by Smart Meetings readers with additional input from the editors and industry experts.
The Resort at The Mountain was also acknowledged as The Knot Best of Weddings 2012 Winner for the Ceremony and Reception Category (Oregon)! This award is given based on overall scores based on consistently high quality of raves from actual Resort brides posted on TheWeddingChannel.com.
In September, 2011 The Resort at The Mountain was acknowledged by the more than 45,000 readers of Incentive Magazine as a 2011 Platinum Partner award winner in the category of Incentive Travel Suppliers. A distinction bestowed on only 28 domestic hotels and resorts, the award's three criteria are:
- motivational appeal of the destination, property or travel service
- quality and professionalism of the service
- degree of creativity and promotional support