Management Services
Financial performance of the properties under Coastal's management is the barometer for success. Owners of Coastal hotels understand that consistently providing guests with an excellent product and exceptional service at a premium price is essential to driving bottom-line results.
In addition to property management, Coastal's experienced leadership provides hotel owners and investors a full complement of hospitality and business services:
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OPERATIONS Asset Management Project Management Acquisition Operations Analysis Development Design Property Improvement Planning Renovation Quality Assurance Guest Satisfaction REVENUE MANAGEMENT Market Segmentation Price Positioning Mix Management Channel Distribution Forecasting Reservations Shopping Calls FINANCE & ACCOUNTING Financial Analysis and Planning Profit Improvement Budgeting Forecasting Expense Management Capital Planning and Investment |
MARKETING Diagnostic Evaluation Market Research/Analysis Positioning Branding Marketing Planning and Budgeting Incentive Compensation eCommerce Database Management Customer Relationship Marketing New Guest Acquisition SALES Sales Operations Analysis Direct Sales Support SMART Planning Consortia/National Account Management Teleprospecting Database Clean-up Sales and Catering Shopping Calls HUMAN RESOURCES Task Force Recruiting Associate Satisfaction Performance Management Training and Development |